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andre-vanniek-gm
Level 1

If I cancel my new subscription and restart after a month, will I still qualify for the discounted 3 month period?

I'm moving from Xero to QBO. I've paid 1 month of discounted QBO membership. I'm waiting for CSV statements from my bank so do not want to continue setting up the profile. Would my discounted membership continue if I cancel it now and restart after I receive my statements?
2 Comments 2
Mark_R
QuickBooks Team

If I cancel my new subscription and restart after a month, will I still qualify for the discounted 3 month period?

Welcome to the QuickBooks Community!

 

The discount offer is only applied once to the new QuickBooks Online (QBO) subscribers. Thus, when you unsubscribed from your discounted QBO subscription, you can no longer avail of the discounted price upon resubscribing.

 

However, I still recommend reaching out to our QuickBooks Support Team. This way, they can securely check your account whether you’re still qualified for the promotional price. 

 

To reach them, you can follow the steps below:

 

  1. Sign in to your QBO account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
  4. Select Contact Us.

 

You can visit our website for more details about the pricing for QBO: Plans & Pricing.

 

You may want to learn how to get started with QuickBooks Online. This will you set up your company file, manage linked bank accounts, and handle sales and purchase transactions.

 

Don't hesitate to come back to this post if you have other concerns with QuickBooks or follow-up questions about your subscription. The Community team and I are always here to help.

Fiat Lux - ASIA
Level 15

If I cancel my new subscription and restart after a month, will I still qualify for the discounted 3 month period?

@andre-vanniek-gm 

In other words, the discounted rate will always apply whenever you sign up for a new account (no buying a trial account, resubscribing, or upgrading/downgrading a plan).

https://quickbooks.grsm.io/South-Africa