Welcome to the QuickBooks Community!
Let's get rid of the error message so you can continue working with QuickBooks Online (QBO).
Before we start, may I know what page in QuickBooks did you get the error message? Any additional information could help us verify if there is an ongoing investigation on that specific page.
In the meantime, let's log in to your QBO account using a private browser. This will help us verify if the browser you're using had a data issue. To open a private browser, you can press this shortcut key on your keyboard:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If this works, you'll need to clear the browser's cache so the system can start fresh. If you get the same result while using a private browser, I recommend switching to a different one.
Come back to this post and let me know how it goes. I'll be around to provide further assistance.
You may also want to run and customize reports in QuickBooks. This will help you view useful information about your sales and purchase transactions.
Wishing you all the best!
