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RASTAS13
RASTAS13
Level 1
posted
‎09-26-2019 04:45 AM
last updated ‎September 26, 2019 4:45 AM

Quickbooks reached expiration date will no longer open comp files. (QB Ent 14, 5 user lic, purchased October 2016.) Will not activate, fails stating could not complete.

 
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GarlynGay
Moderator
Moderator
‎09-28-2019 05:34 AM

Re: Quickbooks reached expiration date will no longer open comp files. (QB Ent 14, 5 user lic, pu...

Hi there, RASTAS13.

 

QuickBooks Desktop 2014 service is already discontinued. That's the reason why you can no longer register it online. 

 

However, we can help further with activating the account by contacting our support team. 

 

Here's how:

  1. Go to this site: https://help.quickbooks.intuit.com/en/contact
  2. Select QuickBooks Desktop.
  3. Select a topic.
  4. Click on Send Email button.

If you need anything else, please let us know. We are here to help. 

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Anonymous
Not applicable
‎09-28-2019 07:06 AM

Re: Quickbooks reached expiration date will no longer open comp files. (QB Ent 14, 5 user lic, purchased October 2016.) Will not activate, fails stating could not complete.

hi @RASTAS13 ,

Do you have QuickBooks Desktop 2014 US version Enterprise edition? We have some clients still use that version until today. As we recalled, you would need a validation code to reinstall the product.

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