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NEW Connect to DBS IDEAL direct bank feeds Click here
info1572
Level 1

Sorry, we can't update your account. Please wait a few hours and try updating again (102).

 
1 Comment 1
AlexV
QuickBooks Team

Sorry, we can't update your account. Please wait a few hours and try updating again (102).

Hi info1572!

 

The bank error 102 means that there's a problem on your bank's end. Let me help you with fixing it.

 

First, you'll want to check to see if your bank is having system maintenance or any related issues. Once they fixed it, let's manually update the connection.

  1. Go to the Banking or Transactions menu.
  2. Select Update.

 

If everything's fine on the bank's end and you're still having this error, please reach out to our support team for further assistance.

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter "Bank Error 102".
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose a way how to connect with them.

 

Additionally, please check this link: What to do if you get a bank error or can't download transactions. This will discuss the different steps on what to do if you see banking-related error messages.

 

Need more help? Let me know by leaving a comment below. Thanks!