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Thanks for joining us here in the Community, @Anonymous.
To correct the deduction of your subscription, I suggest contacting our Customer Care Team. They have the tools that can help check on your account as well as the payment made, and process a refund afterward.
To reach them, please follow these steps:
I'm also adding here some links on how you can change the billing details of your account in QuickBooks Online:
I'm always up for assistance, Piet. Let me know if you have any other questions by leaving a reply below. Wishing you all the best in everything that you do.
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