Welcome to the Community space, @info-glassrepair.
I'm here to assist you in reaching your goals in QuickBooks. However, I need more details about your concern.
I'd like to know what payment you are trying to process. I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.
If you need a supplementary guide with the program, please consider checking this link: Account management.
We'll keep an eye out for your reply. Take care!
Do you need to purchase a new blank QBO account or else?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.