Welcome to the Community space, @info-glassrepair.
I'm here to assist you in reaching your goals in QuickBooks. However, I need more details about your concern.
I'd like to know what payment you are trying to process. I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.
If you need a supplementary guide with the program, please consider checking this link: Account management.
We'll keep an eye out for your reply. Take care!
