I'm here to help you fix the issue you're facing with the QuickBooks Online mobile app payments, Andri.
To help me better understand the issue, could you please provide me with the error you received and attach a screenshot, if possible? This will help me provide you with an accurate solution.
To begin with, let's refresh your data to ensure you have the latest information available in your QuickBooks Online app. Please ensure you're connected to the internet and perform the following steps for iOS:
- Go to Settings, then click General.
- Select iPhone Storage and tap the QuickBooks Online app.
- Click Offload App.
Once you've refreshed your data, restart your phone and check if you can work with your payments. If the issue persists, you can try uninstalling and reinstalling the QuickBooks mobile app.
Alternatively, you can access your QBO account through your phone or computer-supported browser. Then, log in to your QuickBooks Online account via a browser.
Furthermore, here's an article on personalizing your sales forms: Customize invoices, quotes, and sales receipts in QuickBooks Online.
If you have any other concerns or questions about managing payments in your QuickBooks Online (QBO) mobile app, please feel free to leave a reply below. I'm here to assist you. Have a great day.
