cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
Revent group
Level 1

changing 2 company addressess under one account

hi so i had two companies in one country using the same country but different addresses now I have moved one of the companies to another country and I want to change that company address to match the country it is in, how do I do that without affecting my billing address and the other company address or country where its operating in ?

Solved
Best answer October 29, 2024

Best Answers
Kurt_M
QuickBooks Team

changing 2 company addressess under one account

We will outline the process for updating the company address to align with the current country of the account in QuickBooks Online (QBO), Revent.

 

It is important to note that the region of your account is established based on the website's region from which you purchased your subscription. Therefore, changing the company address to align with your desired country is not feasible. For more details, please see this page: Can I change the account's country?

If you wish to continue changing the company address, you can cancel the subscription and purchase a new one in your preferred country while utilizing your preferred company address information. For further guidelines, refer to this article: Cancel your QuickBooks Online subscription or trial.

 

Moreover, here are some articles to help you set the program to your business preference: Get started and adjust settings after you sign up for QuickBooks Online.

 

It has been a pleasure having you with us today, and we eagerly anticipate your return if you have any further inquiries about the program or need support with tasks in QuickBooks. Our team is here to provide the assistance you need. Take care.

View solution in original post

3 Comments 3
Chrea
Level 6

changing 2 company addressess under one account

Which country?

Revent group
Level 1

changing 2 company addressess under one account

One is in Botswana the other in South Africa

Kurt_M
QuickBooks Team

changing 2 company addressess under one account

We will outline the process for updating the company address to align with the current country of the account in QuickBooks Online (QBO), Revent.

 

It is important to note that the region of your account is established based on the website's region from which you purchased your subscription. Therefore, changing the company address to align with your desired country is not feasible. For more details, please see this page: Can I change the account's country?

If you wish to continue changing the company address, you can cancel the subscription and purchase a new one in your preferred country while utilizing your preferred company address information. For further guidelines, refer to this article: Cancel your QuickBooks Online subscription or trial.

 

Moreover, here are some articles to help you set the program to your business preference: Get started and adjust settings after you sign up for QuickBooks Online.

 

It has been a pleasure having you with us today, and we eagerly anticipate your return if you have any further inquiries about the program or need support with tasks in QuickBooks. Our team is here to provide the assistance you need. Take care.