United States United Kingdom Australia Canada (English) Canada (French) France Singapore South Africa Global Ireland
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
MartChris
Level 1
posted
‎September 26, 2019 05:06 PM
last updated ‎September 26, 2019 5:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." 

Cant save the PO and answers on the community do not help. For example clearing browser cache etc..

Solved
Reply
Best answer September 26, 2019
Solved

Best Answers
Rustler
Level 15
‎September 26, 2019 05:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

you have to use an item, if you use item details
you can make a generic item, and then type in the description on the invoice as  you wish, but you need an item if you use item details

View solution in original post

Reply
6 Comments 6
Rustler
Level 15
‎September 26, 2019 05:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

you have to use an item, if you use item details
you can make a generic item, and then type in the description on the invoice as  you wish, but you need an item if you use item details
Reply
Rustler
Level 15
‎September 26, 2019 05:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

I can not tell from your screen shot if there is an item name or not, is there?

Reply
MartChris
Level 1
‎September 26, 2019 05:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

There is no item.
Reply
MartChris
Level 1
‎September 26, 2019 05:06 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

Entered a service without a saved item. I do not save items because every single project is custom.
Reply
21Rocks
Level 1
‎August 07, 2020 12:54 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

I have items on the PO, yet I still get the message!  Beyond irritated.  By 'Items' I assume we are talking about products or services, correct.  I have 2 items listed that pull up with their costs, etc.  and have this message...please help!  

Reply
Ryan_M
Moderator
Moderator
‎August 07, 2020 02:30 PM

I am getting this message on a supplier purchase order screen: "Something's not quite right. You must select an account for this transaction." Cant save the PO plse help.

Hi @21Rocks,

 

Let's get your purchase order saved and get rid of the error message.

 

On the Purchase Order page, other than the Item details section, there's also Category details. If you've entered information under the Category details section but left the Category column blank, then this is the source of the error message.

 

I suggest you go through the Category details section, and check each line item, making sure that each of them has a category selected. 

 

I'll also leave these articles for your reference:

 

These two articles are step by step guides on how you can link an estimate to a purchase order, as well as how you can apply a purchase order to a vendor transaction, respectively. 

 

Have other questions in mind? Place them below, and I'll be sure to take of them for you. 

Reply