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I appreciate you for reaching out, mukst01. Congratulations on getting a certification as QuickBooks Online (QBO) accountant. I'm here to share some answers to your concerns.
First, orders and payments need to be recorded manually into the system. You can go to the +New icon, and then select the entry you want to enter. Ensure to set up the products or items through the Products and Services window to track them accordingly. I'm adding this material for more information: Add product and service items to QuickBooks Online.
On the other hand, your account's region is set by the region's website in which your subscription was made. To change the country to Ireland, you'll need to consider creating a new account, then choose the appropriate country for your business.
For more tips while managing your clients with QBO Accountant, you may also consider checking out the resources from this article: Manage clients in QuickBooks Online Accountant.
Please leave a comment below if you have follow-up questions. I'll be right here to help. Have a good one!
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