Canceling an account before starting fresh from scratch is a good way to handle this situation, @yusuf2. We'll walk you through the process to resolve your inquiry.
To cancel a company file under your account, these are the steps:
- Open a web browser on your computer, not a mobile device.
- Sign in to QuickBooks Online as the primary or company admin.
- On the left navigational bar, click the Gear icon and select Subscriptions and billing.
- In the QuickBooks section, select Cancel subscription or Cancel online.
- Follow the on-screen steps.
Please refer to this page for more information about the process: Cancel your QuickBooks Online subscription or trial.
If you have important data that you want to carry over to the new company file that you'll be starting with, we recommend checking this article to help you move them out: Move your lists to QuickBooks Online.
For more questions about the program or if you need assistance with managing company files or QuickBooks subscriptions, please let us know in the comment section. This way, we can provide a prompt response to address your queries as soon as possible.
