manually reading receipts in, program doesn't want to accept current expense accounts that have always been working. none of the receipts that i review work?

Hi there, allas.

Since the system isn’t accepting the expense you’re trying to create, the associated expense accounts may be inactive. You can verify and activate these accounts, ensuring they’re properly set up for the type of expense you’re recording.

Here’s how to check if your expense accounts are active:

1. Click the Gear icon and select Chart of Accounts.
2. Set the filter to All at the top-right.
3. Locate the expense accounts you’re trying to use and click Make Active.
   

It’s also possible that the issue is related to uploading receipts. If you’re uploading receipts, make sure the date filter isn’t set to a past period that excludes your current receipts. You can find this under the For Review tab in the Receipts section.

Once you’ve completed these steps, you should be able to record your expense successfully.

Here's also a helpful resource to support you in categorising transactions in the future: Categorise online bank transactions in QuickBooks Online.

Let us know if you need further assistance. We'll provide continuous assistance.