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divine heights
Level 1

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

Hi,

I have QB Simple Start 2010 installed but require a new Licence Number and Validation Code. When I attempt to register, by dialing the number provided for users outside the U.S[removed], the "number does not exist"

Can anybody in the community, residing in the U.S please dial the Toll Free Number [removed] and register package on my behalf. The OEM Licence Number is [removed]. The new Licence Nr and Code can be emailed to me at [email address removed]

Alternatively, if anyone can assist by advising how else I can obtain the codes or how/where I can contact a warm body at Intuit. I live in South Africa and have tried every possible way of contacting Intuit.

All help will be much appreciated as I have some seven years data on this package. Eddie [removed]

 

 

10 Comments 10
LieraMarie_A
QuickBooks Team

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

Hi there, @divine heights. I'll help you directed to the right support to get a validation code.

 

A validation code is needed to activate your QuickBooks Desktop. You'll have to speak directly with our Customer Care Support team to get this information. It's a sensitive data that only them can provide. Using their tools, they can access your account and generate a code unique to your product. 

 

Make sure you're able to log in to Customer Account Management Portal Site (CAMPS) as the primary admin. Then, find the license code there before contacting our support.

 

I see that you had some issues getting in contact with them. I've included the steps with the official link to get in touch below:

 

  1. Head to this link: Contact Us.
  2. Scroll down to the Get in touch section.
  3. Click the Contact Us button.

 

Visit again if you have more concerns, @divine heights. I'm right here whenever you need help. Stay safe and have a good one!

divine heights
Level 1

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

Hi, 

Thanks for response but I can't seem to make any progress, following your suggestions.

I simply require a new licence number and validation code to register the package which I have been working on.

I urgently require contact details - email or South African phone numbers - for someone to provide the details.

Thanks

 

Fiat Lux - ASIA
Level 15

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

@divine heights 

You are using an outdated edition and old version. You can try chatting with US based Support but I believe they will refuse to generate any activation codes. They do not offer a toll free number. 

LeizylM
QuickBooks Team

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

Hi there, divine heights. 

 

This is the only way on contacting our Customer Support. You can follow the steps provided by my colleague above on how to reach them. You can select the QuickBooks Online option temporarily and enter your license number.

 

Once connected to our chat support, they'll be the ones to connect you to our QuickBook Desktop support. They have the tools to verify your account and your license number. 

 

As always, please don't hesitate to post your questions here if there's anything else you need help with. Take care!

AL CM22
Level 1

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

I have this on my desktop but need to buiy a new desktop.  How do I do that. I have the licence number etc available.

SIAB
Level 4

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

@AL CM22 

Do you have QB Desktop UK version? Which year?

AL CM22
Level 1

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

I assume it is UK as that's where I am.  2010 edition product number 208-860

SIAB
Level 4

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

@AL CM22 

You have 3 options:

1. Contact Support in UK and ask for the activation code.

2. Find and purchase a reused license on the marketplaces to upgrade your version

3. Use the trial version for good with a workaround.

AL CM22
Level 1

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

And where do I get the executable file...Sorry if I seem a bit of a luddite.

SIAB
Level 4

QUICKBOOKS SIMPLE START 2010 NEW LICENCE NUMBER AND VALIDATION CODE

You should contact @Fiat Lux - ASIA to ask the installer file.