Hello there, @Anonymous. I'd like to share some update regarding the error you encountered while trying to connect your standard bank with QuickBooks Online (QBO).
As I check here on my end, there's an ongoing investigation about connecting standard bank to QBO. Our engineers know about this and are currently working to fix the issue.
I recommend reaching out to our support team so they can include you to the list of affected users. I can assure you that once updates will be implemented, you'll hear about it from us. To begin, here's how:
- Select (?) Help.
- In the Search tab, select Contact us.
- Enter the topic you need help with. You can also enter questions or ask to talk to somebody.
- Select Continue.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Request that we call you back.
- Get the phone number to call our support line.
Additionally, I've got you this handy article to help you categorise and match bank transactions in QuickBooks Online: Categorise and match online bank transactions in QuickBooks Online.
You can also refer to this article in case you'd like to make personalisation with your sales form in QBO: Customise invoices, quotes, and sales receipts in QuickBooks Online.
@Anonymous, It's my pleasure having you here in the Community. If there's anything else that you'd like me to assist you with, let me know by leaving a comment down below. Rest assured, I'll be here as soon as possible to help you resolve your concern. Take care and see you around!
