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Frostieg1
Level 1
posted
Sunday
last updated ‎February 08, 2026 11:47 PM

when I try to access the supplier function, quickbooks online sends a page unresponsive message. how do I solve this?

I am trying to add a bill but the system is terribly slow. My internet connection speed is 75Mbps

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1 Comment 1
JeveeAdvin__la
QuickBooks Team
QuickBooks Team
Sunday

when I try to access the supplier function, quickbooks online sends a page unresponsive message. how do I solve this?

Hello, Frostieg1.

 

QuickBooks Online's performance depends on your browser, computer speed, and available memory (RAM). Issues with any of these can cause slow loading or lag. Older browsers generally do not receive regular updates, which can negatively impact performance.

To resolve this, we recommend using Google Chrome and updating it to ensure you are using the latest release. These updates often include bug fixes, performance improvements, security patches, and compatibility enhancements. 

 

Additionally, review the System requirements for QuickBooks Online to help identify the cause of slow performance, and ensure your computer or device meets the basic system specifications.

 

For more detailed information on why QuickBooks Online is slow and how to update Google Chrome, refer to this article: Why is my QuickBooks Online slow?

 

If there's anything else we can assist you with, don't hesitate to reach out.

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