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klnassist-gmail-
Level 1

Hi. RE VAT Summary page showing R9k vs Detailed VAT Report R2k Same per Tab showing R9k, where as the detailed report for same period shows R2K. Why?

 
1 Comment 1
KimberlyS
QuickBooks Team

Hi. RE VAT Summary page showing R9k vs Detailed VAT Report R2k Same per Tab showing R9k, where as the detailed report for same period shows R2K. Why?

Hello there, klnassist.

 

Let me share information regarding the VAT Summary Report and VAT Detailed Report in QuickBooks Online.

 

The VAT Detail Report and VAT Summary Report rely on the information encoded in the system. Although these reports have different ways of presenting data, they usually show equal amounts.

 

In your case, let's ensure having the same accounting method and reporting period when generating these reports to prevent mismatched amounts.

 

However, we can utilize a private window if both reports already have the same filters to check if the issue is related to a corrupted cache file. It avoids using historical data that causes unexpected behavior when running the program.

 

Please refer to these keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Shift + Ctrl + P
  • Microsoft Edge: Ctrl + Shift + N

 

Once it works, proceed to your regular browser and clear its cache to refresh your website's preferences. Also, note the system's supported browser for the best and most secure experience.

 

Moreover, you might want to review these materials for guidance on VAT filings and making adjustments when necessary:

 

 

Don't hesitate to visit this forum for additional queries regarding VAT reports or other concerns related to QuickBooks Online. We always have your back.