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usermoira
Level 1
posted
‎April 13, 2022 02:36 AM
last updated ‎April 13, 2022 2:36 AM

I have old not specified deposits in my Sales by Customer Detail report,How can I clear these.

 
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1 Comment 1
TirzahC
QuickBooks Team
QuickBooks Team
‎April 13, 2022 05:17 AM

I have old not specified deposits in my Sales by Customer Detail report,How can I clear these.

I can share information about the non-specified line that appears when you run your report, @usermoira.
 
The transactions under the Not Specified section are entries that aren't assigned to the filter you've chosen in the report. Let's say you've chosen Location, the amounts under Not Specified are those entries that don't have location assignments. The same goes if you've chosen Class. This can happen if you’re unable to assign a class to the transaction.
 
To fix the issue, specify the category of the amount by drilling down the report. Here's how:
 
  1. In the Sales by Customer Detail report, click the total amount under the Not specified hyperlink.
  2. Open each transaction.
  3. Make sure you've entered a Class or Location.
  4. Click Save and close.

 

Once done, the Not Specified column will no longer show on the report.
 
I've also attached an article you can learn about personalizing reports and automating custom reports. Check out this link: Customise reports in QuickBooks Online.
 
Click the Reply button if you have other concerns or questions. I’ll get back to answer them for you. Enjoy the rest of the day.
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