Hello there, shelton,
There are a couple of things to check before uploading a new logo.
- The file types supported are, gif, .bmp, .png, .jpg, .jpe, or .jpeg file.
- The shape of the logo should be square. It won't work if it's rectangle.
- File size should be smaller than 10 MB.
- Standard RGB color space.
If you're still unable to upload the logo, open it with Paint and resave it as .jpg with a new file name.
May I know where the company name and registration number disappears? Is it on the company information page or the transactions? Any additional information will be a great help.
Stay in touch with me so I can further help you resolve your concern.