Why do I see Deposits on my Sales by Customer Summary report?

It's great to see you here today, @desmond2. 

You may have allocated VAT on the deposits if you already applied it to your sales forms. That could be the reason you're seeing them on the Sales by Customer Summary report. Here's a sample screenshot of how it looks like: 

To help fix this, let's manually open the deposit and leave the VAT field blank. Repeat the process for the other transactions. See the screenshot below for the result: 

However, if the issue persists after performing the solution above, the browser's stored cache may be full. We can start by logging into your QBO account using an incognito window since it doesn't store data in the cache. Here are the keyboard shortcuts: 

• Google Chrome: CTRL + Shift + N
• Safari: Command + Shift + N
• Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

Once signed in, open the Sales by Customer Summary report again. If this works, let's clear your regular browser's cache, so it'll function efficiently. Otherwise, you can use another supported browser to help fix this. 

I'd suggest customising the said report to focus on the details that matter the most to you. After that, memorise it for future use. 

You can also run the Deposit Detail report to view all your deposits and their associated transactions within a specific period. Just go to the Reports menu and select it from the Sales and customers section. Here's a sample screenshot: 

The Community and I will be around to help if you have other concerns. Take care.