cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

Hi. I am struggling to dind inactive customers and view their info. It says "on the left hand column go to sales" but cannot find sales on the left hand column? Thanks.

 
1 Comment
Highlighted
Level 2

Hi. I am struggling to dind inactive customers and view their info. It says "on the left hand column go to sales" but cannot find sales on the left hand column? Thanks.

Happy New Year, zelma!

Let's make sure to view your customer's information.

You can see your Sales Tab if you logged in using a web browser.

Here's how to view your inactive customers.

  1. From the left menu, select Sales, and select Customers.
  2. Above the Action column, select the small gear icon, then check Include inactive.
  3. Find the customer and in the Action column, select Make Active.

Now you're able to make a customer inactive and then active again.

I attached a screenshot that you can compare with.

Stay in touch if there's anything else I can help you with. I'll be here to help you, however I can.