Showing results for 
Search instead for 
Did you mean: 
NEW Connect to DBS IDEAL direct bank feeds Click here
Level 1

How to remove Tax on purchases

How do we remove the "Tax*" under Banking when trying to categorise an expense to a Customer?
3 Comments 3
QuickBooks Team

How to remove Tax on purchases

Hello there, mastermind. 


I see how useful it would be for QuickBooks Online to turn off sales tax tracking to remove the Tax section when categorising your expenses. As of now, QBO has limited features, and the one you've mentioned is part of our current limitations.


We can send this suggestion directly to our Product Development Team. This way, they can add this feature or future product enhancements. Here's how:


  1. Click the Gear icon and choose Feedback.
  2. Enter your feedback Suggestion.
  3. Press Next.


You might want to review these handy resources to organise your transactions seamlessly:



Keep me posted if you have questions or concerns about your bank transactions and accounts. Please don't hesitate to include them in your reply. I'll be right there to help you whenever you need it. Keep safe always.

Level 1

How to remove Tax on purchases

Thanks Carneil

I've tried doing a reconciliation and it was a big struggle and I messed it up. Is there a way to get some help undoing the reconcile? 

QuickBooks Team

How to remove Tax on purchases

Allow me to join the thread, share some ideas and walk you through the steps to undo a reconciliation, mastermind-digiw.

It's important to keep in mind that even minor changes can affect your account balance. To minimize the impact, you're only able to reverse one transaction at a time. If you require a complete restart, it is advisable to contact your accountant. Only they have the ability to undo entire reconciliations.


Before anything else, let's make sure to review the things below. This helps you decide if you need to modify something.



Once you have identified the necessary modifications, here's the process for editing and undoing the reconciliation of the transaction:


  1. Open the Bookkeeping menu and choose Chart of accounts.
  2. Locate the account holding the transaction. Then hit Account history.
  3. Select the transaction you want to unreconcile to expand the view.
  4. Review the check column. If the transaction is reconciled, you’ll see an R.
  5. Tick the checkbox. This changes the letter in the box. Keep selecting it until the box is blank. This deletes the transaction from the reconciliation.
  6. Click on Save.
  7. Once done, close the account history.


If this achieves your goal, feel free also to learn more about reconciling and related errors.


Keep us updated by leaving a comment. We'll be glad to assist your further with banking or QuickBooks. Stay safe.