I'm here to ensure you're able to pull up a report that'll pull through the opening balance in your VAT payments account in QuickBooks Online (QBO), @adilam. This way, you can keep track of your payment transactions and make sure your account is updated.
Based on your description of the issue above, it seems that the report you've pulled up is the VAT Detail report. This report isn't providing you the opening balance of your VAT payments account. With this, I'd recommend pulling up the Transaction Detail by Account report instead. It'll display not just your opening balance but also the complete list of your transactions and their totals per account you have. Here's how:
I've attached screenshots below for your reference.
After that, you can customise the said report. This is to focus on the details that matter the most to you. Then, memorise it to save its current customisation settings. For the step-by-step guide, kindly check out this article: Memorise reports in QuickBooks Online. It also includes information about setting a schedule and email info for the report or group.
Please let me know if you have other concerns. I'm just around to help. Take care always.
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