I filed my first VAT return on 28/01/2021. It was supposed to be for the period 01/11/2020 to 31/01/2021. I then contacted the QB Support Team to reverse it (unfile) as that is what the Q&A advised me to do. QB Support team confirmed it was unfiled, however, the status reflects as Reopened, but I can't change it to filed. It's only giving me the next VAT period 01/02/2021 to 31/03/2021. The VAT payment was made to SARS via efiling and I just need to record it on QB now, but cannot access that return now. The live chat support team could not assist me as I don't think they understood my query/scenario. Please can you help. I need it to be correct, going forward.
Thanks for sharing out in the QuickBooks Community.
Since your filed VAT return was already reversed to unfiled by our QuickBooks Support team, its status will reflect as Reopened on your Tax page. The option to access or edit it isn't available since this will only serve as your reference in viewing its status.
If you want to file this reopened return, you need to click on the prepared return that is showing on your Tax page. Then, select the same date range as the reopened file.