Thanks for letting us know about the result after following the troubleshooting steps, info-printerswor. We want to ensure that you can set up sales taxes in QBO without any issues.
In this case, we recommend that you contact our support team for QuickBooks Online. They will be able to take a closer look at your account and determine what is causing the error when getting started with your sales tax settings.
Let me share the steps on how to contact them:
- Click the Help icon in the upper-right-hand corner.
- Type in contact support in the Chat bar and press Enter.
- Select Contact Support Team.
- Click Contact US, then type in a question, and then select Continue.
- Select Start a chat.
You can also check out this article for more information about getting in touch with our support team: How And When Can I Contact QuickBooks Online Support?
Allow me to give you these additional articles as valuable resources when working with sales tax collection:
These articles provide insights on managing sales tax returns and calculations to ensure seamless financial management in your QBO account.
Please note that the Community is available 24/7 for your convenience. We can provide guidance and answer your questions or concerns related to sales taxes, filing returns, and bookkeeping processes in QBO.
