SKU field is not return in response.

Welcome to the Community, @vivekcloudcacheconsulting. Thanks for letting us know about this.

Before we can proceed to resolve your concern, did you receive an error message when you tried to integrate QuickBooks Online (QBO) into your Salesforce? Also, I'd like to know which are the SKU doesn't appear. Any additional information would greatly help me provide a suitable resolution to your concern.

Feel free to get back to me by leaving a comment down below. Rest assured, I'll be ready to assist you anytime. Take care and have a good one!

Hi @Kurt_M ,

There is no error message in the integration response.

If 'select * from item ' query is run within the quickbook it gives sku field values but same thing is implemented by integration the sku field and its values are not available in response.

Possible solution can be:

By default sku field is optional is there any way to make the sku field required so it would be available in response.

Please suggest.

Hi there, vivekcloudcacheconsulting.

In QuickBooks Online, the Stock Keeping Unit (SKU) is used to track the variation of your inventory items. And, for now, the SKU is an optional field since it won't appear on your sales forms.

Also, integrating QuickBooks with Salesforce needs special handling from our Intuit Developer Team. I recommend contacting them so they can help check on the coding of the field.

Here's how to get in touch with them:

1. Go to this link: https://developer.intuit.com/.
2. Scroll down, then click Contact us under the Intuit column.
3. Click Ask A Question.
4. Select your subscription.
5. Click Sign In and enter your QuickBooks Online log-in credentials.
6. Click Ask a Question again.
7. Enter your question and click Ask.

I'm adding these articles in case you're monitoring your items and what to do when you're out of stocks.

• Get alerts for low or out of stock products
• Reorder inventory or supplies from suppliers.

Don't hesitate to post again if you have additional questions about tracking SKU on your products and services. I'll be right here to provide the information that you need.

Did anybody get a solution to this issue?

Hi there, sdheadusa.

Let me point you in the right direction where you can discuss further connecting your QuickBooks Online (QBO) to the Salesforce system. We have a separate forum where our customers can engage with our developer team about the SKU field.

Here’s how you can post your concern.

1. Go to our Intuit Developer’s website.
2. Log in to your QBO account, to enable you to post your question.
3. Choose your QuickBooks product.
4. From the right corner, click "Ask Question."
5. Enter your question in the box. You also have the option to add details with your concern.
6. Click "Ask" to post your question.

If you have more questions about QuickBooks you can always tap me here in the Community. Have a good one!