cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
jamolelekwa-gmai
Level 1

Can one transfer data from a QB cancelled company account to a new QB company account?

Account's region in which subscription was made was incorrect.
4 Comments 4
Kurt_M
QuickBooks Team

Can one transfer data from a QB cancelled company account to a new QB company account?

It's a pleasure to have you here today, Jamo. We'll help you transfer data from a canceled QuickBooks Online (QBO) company subscription to another company.

 

When you cancel a QBO account, the data will be available in read-only access for one year from the date of the cancellation. Once it has passed one year, all data from the canceled account will no longer be available. For more details, please see this page: Cancel your QuickBooks Online subscription or trial.

 

To get through this, you can export all the data from that company and import it into the new company file you created. We'll gladly write down the steps to get you going:

 

  1. Access the cancelled QuickBooks Online company.
  2. On the top right corner, click the Gear icon.
  3. Select Export data.
  4. On the Reports tab, set the date range.
  5. Add or remove items from the Reports and Lists tabs by turning the switch on or off.
  6. Click the Export to Excel button.

 

For further guidelines, please see this page: Export reports, lists, and other data from QuickBooks Online.

 

After exporting all the data needed, we recommend checking this page to help data to your new company file: Common questions about importing data to QuickBooks Online.

 

In addition, here's an article to help you handle QBO subscriptions: Manage billing, payment, and subscription info in QuickBooks Online.

 

Don't hesitate to visit the Community space or comment below if you have other questions related to the program. We're always ready to lend a helping hand anytime. Keep safe, and have a good one.

Deity Alpha
Level 7

Can one transfer data from a QB cancelled company account to a new QB company account?

@jamolelekwa-gmai 

When did you cancel the old account? Less than 1 year?

jamolelekwa-gmai
Level 1

Can one transfer data from a QB cancelled company account to a new QB company account?

A little over a year.

Deity Alpha
Level 7

Can one transfer data from a QB cancelled company account to a new QB company account?

Try to resubscribe your canceled account. If you don't have that option, then they have deleted your data.