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Best answer February 03, 2023
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Hello there, TUSSU.
I'm here to provide details to help you fix the discrepancy in your beginning balance in QuickBooks Online (QBO).
I suggest double-checking if all of your transactions match your bank statements. You'll want to start by reviewing the original opening balance by going to your Chart of Accounts and making changes from there if necessary. Here's how:
- Go to the Gear icon, then select Chart of Accounts.
- Locate the account, then click Account history under Action.
- Find the opening balance.
- Click Edit to make your necessary changes.
- Once done, select Save and close.
Moreover, you'll get a message before you start reconciling if anyone changes your beginning balance.
- Click We can help you fix it link to open your discrepancy report.
- Review the discrepancy report.
- Before editing anything, talk with whoever made the changes.
- Select View to see the history of changes to the transaction.
- See the Change Type column, as it tells you what changed.
- Make edits based on the message in the Change Type column: Amount changed, Unreconciled in register, Reconciled in error, Deleted.
For the steps you need to take regarding the specific message, simply go to Step 4 in this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Also, I'd still recommend seeking assistance from your accountant to ensure that your books are accurate and to avoid messing up the data. They'll also be able to help and provide more expert ways of dealing with this situation.
Additionally, check out this article to learn more about how to effectively manage your income, expenses, and any possible errors. For the step-by-step guide, you can refer to this article: Learn the reconcile workflow in QuickBooks.
Please keep us updated on how it goes, or if you have other questions about reconciling your accounts, don't hesitate to reach out. I'll be here to lend a hand. Have a great day ahead!
Hello there, TUSSU.
I'm here to provide details to help you fix the discrepancy in your beginning balance in QuickBooks Online (QBO).
I suggest double-checking if all of your transactions match your bank statements. You'll want to start by reviewing the original opening balance by going to your Chart of Accounts and making changes from there if necessary. Here's how:
- Go to the Gear icon, then select Chart of Accounts.
- Locate the account, then click Account history under Action.
- Find the opening balance.
- Click Edit to make your necessary changes.
- Once done, select Save and close.
Moreover, you'll get a message before you start reconciling if anyone changes your beginning balance.
- Click We can help you fix it link to open your discrepancy report.
- Review the discrepancy report.
- Before editing anything, talk with whoever made the changes.
- Select View to see the history of changes to the transaction.
- See the Change Type column, as it tells you what changed.
- Make edits based on the message in the Change Type column: Amount changed, Unreconciled in register, Reconciled in error, Deleted.
For the steps you need to take regarding the specific message, simply go to Step 4 in this article: Fix issues for accounts you've reconciled in the past in QuickBooks Online.
Also, I'd still recommend seeking assistance from your accountant to ensure that your books are accurate and to avoid messing up the data. They'll also be able to help and provide more expert ways of dealing with this situation.
Additionally, check out this article to learn more about how to effectively manage your income, expenses, and any possible errors. For the step-by-step guide, you can refer to this article: Learn the reconcile workflow in QuickBooks.
Please keep us updated on how it goes, or if you have other questions about reconciling your accounts, don't hesitate to reach out. I'll be here to lend a hand. Have a great day ahead!