I don't have a bank feed option for AIB Personal Accounts in my Irish QBO however my accountant has this icon option in his version of QBO Ireland ??? Barbara

I have some information and troubleshooting steps to share with you, @barbara-brophygi.

The online platform uses the browser’s cache to run faster. However, these can sometimes become corrupted, which affects the platform's functionalities.

You can perform some steps here to get this resolved. First, open your QuickBooks Online account to an incognito or private window for testing. Refer to these shortcut keys for quick navigation:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P

Then check the AIB Personal account if it’s now showing. If yes, you’ll need to get back to your main browser and clear its cache to start fresh. You can also utilize other browsers except for Internet Explorer as an alternative.

Here’s a screenshot for your visual reference:

Check out this reference to connect your bank accounts to QuickBooks Online. This provides detailed instructions, so QuickBooks automatically download your transactions.

Don't hold back to drop a comment below if you have additional banking concerns. It's my pleasure to be of great help. Take care!