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Thanks for the update, and you're welcome, @netprosync.
We're glad to know that you're able to resolve your concern about the missing deposit in QuickBooks Online.
Please know that assisting and providing the right resolution for our valued customers is our top priority.
If you have any questions about QuickBooks, feel free to drop by and post your concerns. I’ll make sure to address that as soon as I can.
Additionally, you may visit this article for your reference when checking the latest updates about the product: The QuickBooks Blog.
We're always around to help. Have a good one!
I recognize you want to view the bank deposit transactions under the bank register section, @netprosync. Let me help you how you can review them in QuickBooks Online.
Since you record them in the future date, we can utilize the Filter option and enter the specific date. It will allow QuickBooks to populate all deposits under the Bank Register.
You can refer to this screenshot for your guidance:
We can use an incognito window and sign into your account there. If this option works, we can clear the cache from your regular browser.
Here are the shortcuts to incognito browsers:
Furthermore, the cache can hamper and affect the functionality of QuickBooks and result in missing tabs and features, thus, clearing the cache to reduce issues that occur when using QuickBooks.
I'm here to help with any further questions you may have about QuickBooks registers and Chart of Accounts or any other topic. Feel free to reach out whenever you need assistance. Take care!
Thank you.
I was able to fix the problem which was caused by another issue.
The future dated transaction was being recorded in another bank account.
I have 2 accounts Bank A and Bank B. While looking at Bank A's register on my screen, I would go to the top and select Bank B from the drop down list. Now I can see Bank B on my screen but when I go to the top left corner and click on <New Bank Deposit> it would show the page for new bank deposit for Bank A and not Bank B. It is hard to tell which bank account the new deposit is referring to without looking closely.
Anyway thank you. The original issue is now fixed.
Thanks for the update, and you're welcome, @netprosync.
We're glad to know that you're able to resolve your concern about the missing deposit in QuickBooks Online.
Please know that assisting and providing the right resolution for our valued customers is our top priority.
If you have any questions about QuickBooks, feel free to drop by and post your concerns. I’ll make sure to address that as soon as I can.
Additionally, you may visit this article for your reference when checking the latest updates about the product: The QuickBooks Blog.
We're always around to help. Have a good one!
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