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jean-jpledger-co
Level 1

I have lost my bank reconciliations from 2023

I went to search my 2023 bank reconciliations and none of them exist
1 Comment 1
Erika_K
QuickBooks Team

I have lost my bank reconciliations from 2023

Missing reconciliations can lead to discrepancies in your accounts and potentially cause issues during tax season or financial audits, jean. I'll be here to guide you throughout this process ensuring you have all the help you need. 


You'll need to pull up the Reconciliation Report to check your previous reconciliation. Since QuickBooks Online (QBO) automatically generates this specific report ever time you reconcile an account. I'll guide you through the steps on how to run this financial data: 
 

  1. Navigate to the Reports.
  2. From the Find report by name search bar, enter Reconciliation Report.
  3. Choose Reconciliation Reports.
  4. Select the Account for the reconciliation report you want to view.
  5. On the Report period dropdown menu, choose the reconcile period.
  6. Click the View Report link under the Action column. 
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After that, we can access the Audit Log feature to verify who made changes to your account. This functionality enables you to maintain a record of actions taken within your account, which can help you evaluate your unauthorized or your overall financial activities performed within the program. Let me show you how: 

 

  1. Go to the Gear icon and hit Audit Log.
  2. Choose the appropriate filters.
  3. Select Reconciliations under Events.
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Additionally, if you have an accountant user managing your account, you may want to also confirm with them if they have made any updates or changes to your reconciled transactions. They have the ability to undo a reconciliation or modify the status of your reconciled transactions, which could result in the disappearance of your previously reconciled transactions. 


Finally, if the missing transactions have been deleted, we'll need to take a more hands-on approach to restore your financial records. First, we'll need to gather all relevant information about these transactions, such as dates, amounts, and descriptions, from your bank statements or other financial documents. Then, we'll manually re-enter these transactions into QuickBooks, ensuring accuracy in every detail. Once all the deleted transactions have been re-entered, we'll proceed with a new reconciliation process. 

 

Addressing missing bank reconciliations from 2023 is crucial for maintaining accurate financial records, jean. I'll be here ready to assist you if you have further questions about your reconciled transactions or other related matters. My team and I are readily available to offer personalized guidance ensuring your success.