cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
Want an expert to help you set up your QuickBooks Online? Find out how: Click here
istracion-utilco
Level 1
posted
‎February 11, 2023 02:42 PM
last updated ‎February 11, 2023 2:42 PM

I have QB version no USA. I need to add a new bank account and when I go to Bank Menu, I don´t find option Create Account. How could I do it?

 
Reply
1 Comment 1
Adrian_A
Moderator
Moderator
‎February 11, 2023 06:46 PM

I have QB version no USA. I need to add a new bank account and when I go to Bank Menu, I don´t find option Create Account. How could I do it?

Hello there, istracion-utilco.

 

Let's check to see if you're not experiencing some browser-related issues. It might be the reason why the button to link an account isn't available.

 

 

To start with, open QuickBooks in an incognito window. You can use these keyboard keys to use one:

 

  • Ctrl+ Shift + N for Google Chrome
  • Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge
  • Command + Shift + N for Safari

 

If it works, you can go back to a regular browser and clear the cache to remove corrupted web files. You can also switch to a different browser to isolate the issue further.

 

I've also added these references as your guide in connecting bank accounts and categorising transactions: 

 

 

Feel free to leave a reply if you need further assistance in managing your transactions. I've got your back!

Reply