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david-tabaruka
Level 1
posted
‎November 23, 2024 08:31 AM
last updated ‎November 23, 2024 8:31 AM

I have two Quickbooks account for the same client and I would like to delete one. How can I do that?

 
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1 Comment 1
CamelleT
QuickBooks Team
QuickBooks Team
‎November 23, 2024 11:11 AM

I have two Quickbooks account for the same client and I would like to delete one. How can I do that?

I'd be glad to guide you through the steps in deleting the other QuickBooks Online (QBO) account associated with your client, David.

 

To initiate the account deletion process, you must cancel the account's subscription first since the system will remove the account from its records one year after cancellation. If the account was purchased online directly from Intuit, please refer to the steps below:

 

  1. Open a web browser on your computer, not a mobile device.
  2. Sign in to QBO as the primary company admin.
  3. Go to Settings and select Subscriptions and billing.

    settings-sub and billing.png

  4. Locate the account and click Cancel or Cancel subscription. If you're canceling a trial, hit Cancel your trial.

    cancel.png

  5. Complete the on-screen steps.

 

However, if you purchased through a mobile app store, please refer to the instructions indicated in this article: Cancel your QuickBooks Online subscription or trial.

 

Additionally, I'll share this guide to help you download your data: Access and manage your data from your Intuit Account.

 

If you have other questions about managing your QBO account, comment below. I’m here to ensure everything goes smoothly for you. 

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