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NEW Connect to DBS IDEAL direct bank feeds Click here
mohammed-shafiq-
Level 1

Im not able to add bank account

 
1 Comment 1
Adrian_A
Moderator

Im not able to add bank account

Let's try adding your bank account on a private window, mohammed-shafiq-.

 

It is where we can identify any browser-related concerns. I've added these keyboard shortcuts to open one:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P
  • Safari: Command Shift N

 

If you're able connect, you can go back to a regular browser and clear the cache. A piled cache can also be the reason for some browser-traffic concerns. 

 

You can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.

 

If connected, I recommend reading these guides to help manage your downloaded online banking transactions in the program:

 

Feel free to get in touch with me if you have any other concerns about the online banking feature. I've got you!