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Let's try adding your bank account on a private window, mohammed-shafiq-.
It is where we can identify any browser-related concerns. I've added these keyboard shortcuts to open one:
If you're able connect, you can go back to a regular browser and clear the cache. A piled cache can also be the reason for some browser-traffic concerns.
You can also switch to a different browser like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge.
If connected, I recommend reading these guides to help manage your downloaded online banking transactions in the program:
Feel free to get in touch with me if you have any other concerns about the online banking feature. I've got you!
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