IndusInd Bank is showing Password too long error

I've got your back with your banking issue, @DOONDLOCART.

The "password is too long" error shows up when:

• You've entered incorrect credentials when connecting your Induslnd bank. 
• You may have selected the wrong financial institution.
• You recently updated your password and other logins on your bank's website.

I know several ways on how to ace this issue. First, make sure to select the right bank when trying to log in. Once verified, please also ensure to enter the correct password and other credentials.

If you made some changes to your credentials, like your password on your bank's website, make sure to update them in QuickBooks as well. This way, you can prevent errors like this from happening.

Here's how to update your log-in information in QuickBooks:

1. Go to the Banking menu at the left pane.
2. Select your bank account, and then click the pencil✎ icon.
   
3. Choose Edit sign-in info, and then enter your updated password and other credentials as needed.
4. If you see error 103, select the Reconnect my account link and your sign-in details again.
5. If not, click Save and connect. QuickBooks Online will try to connect with your bank to verify your information.
6. Select I'm done, Let's go! once you see a confirmation message.

For more details, please refer to this article: How to update your bank account sign-in information.

If you see other error messages, you can review Step 4 in this article for the fixes: Resolve specific bank errors.

After resolving the said issue, you can start categorising and matching your entries. This way, you'll ensure they go to the right accounts and prevent possible duplicates.

You're always welcome to add your comment below if you have more banking concerns. I'll do my best to help you.

Hello Rey,

I am trying to login for the first time.

i saw two options - Inus Ind and Indus Ind Direct

Which one should I user?

Also it is showing Beta site is down

Allow me to join in and help ensure you're able to connect IndusInd Bank, DOONDLOCART.

Yes, you're right that your bank has two websites on our banking list. See the attached screenshot below for your visual guide.

It's best to contact IndusInd Bank to know which one supports your business. Doing this will help you connect to the correct financial institution.

While waiting for their information, you can download bank transactions. Then, manually import them to QuickBooks.

Let me show you how:

1. In QuickBooks Online, go to the Banking menu or Transactions menu.
2. Click Upload transactions.
3. Select Browse and then select the file you downloaded from your bank. Then select Next.
4. In the QuickBooks account ▼ drop-down, select the account you want to upload the transactions into, then select Next.
5. Follow onscreen instructions to match the columns on the file with the correct fields in QuickBooks, then select Next.
6. When you're ready, select Let's go.

Check out this link for additional information: Manually upload transactions into QuickBooks Online.

If you need anything else about connecting banks online, don't hesitate to leave a comment below. I'm always right here to help you.

https://connectonline.indusind.com/portal/

This is the URL we are currently using to connect with indus Ind Bank.

It seems Quickbooks is giving a different portal

I appreciate the update that you gave, @DOONDLOCART.

Let's get this banking issue working so you can connect and download your transactions in QuickBooks Online.

I've got a couple to troubleshooting steps to get this sorted out.

First, verify that you can log in to your bank's website through the URL the bank has provided us for online banking.   

Here's how: 

1. Go to your bank's website and log in to your account.
2. Then, copy the URL located at the address bar of your web browser.
3. Log in to your QBO account.
4. Select Banking and click on Add account.
5. Paste the URL.
6. Click on the bank's name and sign in to your account.
7. Follow the onscreen instructions.

Make sure you can access the accounts through this site by confirming you can see the account summary, account history, and account details without any errors. 

If you are successful, the next troubleshooting step is to look for a message, notification, or alert from your bank that requires you to take action before you can proceed. If not, check with the financial institution what other login you can use for connection to QuickBooks Online.

For more reference, you can use the following articles to add your account, download the recent transactions, and categorize them: 

• Connect bank and credit card accounts to QuickBooks Online

• Assign, categorize, edit, and add your downloaded banking transactions

However, if you can't sign in to QBO, you can try accessing your account in a private window. The private browser does not save data in your cache, making it a good place to isolate web data issues.

Here are some keyboard shortcuts you can try:

• For Chrome, press Ctrl+Shift+N. 
• For Internet Explorer or Firefox, press Ctrl+Shift+P.
• For Safari, hold down Command+Shift+N.

If it works, you can go back to your regular browser then clear its cache to tidy up your browsing history and reload your data.

In the meantime, you can utilize the WebConnect feature to import transactions and download them into your company file. The Manually upload transactions into QuickBooks Online link will walk through the step by step process.

Please update me on how it goes. I'll be glad to provide additional help should you have any questions about this. Wishing you a pleasant day.