cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Welcome India customers to our Global Community, find the help you need and connect with other India QuickBooks users on our dedicated India Community pages.
Highlighted
Level 1

LOST a checking account using "Disconnect this account on save". Can I get it back??

LOST a checking account using "Disconnect this account on save".

Can I get it back??

I was trying to reconnect my back account and I thought that by disconnecting it, it might ask for new credentials. I was wrong. It removed my checking account from my Banking tab and I would like to reverse my actions.

Any ideas?

Thanks!

Solved
Best answer October 19, 2020

Best Answers
Highlighted
QuickBooks Team

LOST a checking account using "Disconnect this account on save". Can I get it back??

You can reconnect your checking account, Mike787.

 

We're unable to reverse the action made. No worries, if you disconnect an account from online banking, it stays active and available in your Chart of Accounts. The system just stops downloading new transactions. You can reconnect it to start downloading transactions again. Aside from that, disconnecting an account deletes any transactions that still need to be reviewed in the For Review tab. If they're older than 90 days, you won't be able to download them into QuickBooks again. However, you can manually upload them. 

 

Here's how to connect:

  1. Log in to QuickBooks Online.
  2. From the gear icon, click Chart of Accounts.
  3. Look for the checking account to reconnect.
  4. Click the drop-down arrow under the ACTION column.
  5. Select Connect bank

You can use these references for a more detailed process on how to connect your bank and manually upload more than 90 days of transactions.

 

I'm just here if you have other questions. You take care and have a great day!

View solution in original post

1 Comment
Highlighted
QuickBooks Team

LOST a checking account using "Disconnect this account on save". Can I get it back??

You can reconnect your checking account, Mike787.

 

We're unable to reverse the action made. No worries, if you disconnect an account from online banking, it stays active and available in your Chart of Accounts. The system just stops downloading new transactions. You can reconnect it to start downloading transactions again. Aside from that, disconnecting an account deletes any transactions that still need to be reviewed in the For Review tab. If they're older than 90 days, you won't be able to download them into QuickBooks again. However, you can manually upload them. 

 

Here's how to connect:

  1. Log in to QuickBooks Online.
  2. From the gear icon, click Chart of Accounts.
  3. Look for the checking account to reconnect.
  4. Click the drop-down arrow under the ACTION column.
  5. Select Connect bank

You can use these references for a more detailed process on how to connect your bank and manually upload more than 90 days of transactions.

 

I'm just here if you have other questions. You take care and have a great day!

View solution in original post