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I swear this seems like it should be so simple! And it's just not working for me. I need to deposit $ into our petty cash account we have set up in QBO. When I go to "new" and then "bank deposit" and choose my petty cash account and fill it out, what is happening is QBO is putting the money in, and then taking it back out. What am I doing wrong? I am only entering a deposit, and yet you can see it's recording it twice like this.
ALSO ... I was unable to choose QBO USA .... this forum made me choose international.
Hello, @Panels Up Solar. I can help you how to manage your petty cash.
Let me discuss this concern in detail and guide you on how to properly handle your petty cash.
Well, it is normal that when you create deposit for your petty cash it will create money in and money out transaction. Petty cash fund is a type of Imprest account, which means it contains a fixed amount of cash which is equal to the money spent in order to maintain a set balance. That's why the first transaction is debited and the second transaction is credited to come up as fixed balance.
If you want to put cash in on your petty cash account, you can record the transaction thru check or transfer.
If you wrote the check for cash, here's how:
If you took out the cash without writing a check:
For additional information on how to manage petty cash, you can refer to this article: Set up and use petty cash in QuickBooks Online
On the other hand, if you wish to change the country, you can choose here in this website: Choose your country
If you're ready to reconcile your accounts so they always match your bank and credit card statements, you can check out this article: Reconcile an account in QuickBooks Online
Tag me along if you still have questions. I'll be happy to answer them for you. Have a great day ahead!
I did not take money out of petty cash. I am trying to deposit money into my petty cash. It looks like you're showing me how to pay for something with Petty Cash.
I appreciate you for coming back to the thread and adding some clarification about your concern, Panels Up Solar. Let me share details on how QuickBooks handles deposits. Then ensure that your transactions appear correctly on your petty cash account.
When you deposit an amount to the Petty account through the Bank Deposit section, it should only appear on the Bank register page once. With this, I recommend opening each deposit and reviewing the details. Then, you'll have to make sure that the Cash back goes to field is empty to ensure that the deposit stays on the petty cash.
Here's how:
Please know that the steps mentioned are for the International version. If you want to see the US one, you can click this article: Find, review, and edit transactions in account registers in QuickBooks Online.
Furthermore, if the transaction still appears twice on the Register page, you have the option to delete one of them so it will not include in your data. To do this, click the Delete button and choose Yes to confirm.
On the other hand, the steps shared by my colleague are the type of entry that you can use to put some money in the Petty Cash account.
Lastly, to ensure that you can post on the US QuickBooks Community, Log in to your US QuickBooks account and go to the Help icon. From there give a brief of your concern. Then, choose Ask the Community.
I'm adding articles below to further guide you in effectively managing your business using QuickBooks Online. It also contains topics about advanced accounting, banking, and payments to name a few.
Let me know in the comments below if you have other concerns about your petty cash account and managing its transactions in QBO. I'm just around to help. Take care always.
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