Adjustment of bank charges

Thanks for checking in with us, SFW_2021.

If you received less than the due amount on the invoice due bank charges, ,we can create an expense account for Bank Fees (if you don't have one already). Then, resolve the difference when matching the transaction from your Banking page. Here's how to create an expense account:

1. Go to Accounting from the left menu, then Chart of Accounts.
2. Tick the New tab.
3. In the Account Type, choose Expense.
4. In the Detail Type, select Bank Charges.
5. Enter the Name and some important details.
6. Once done, press, Save and close.

Once you have an expense account for bank fees, you can resolve the difference between the invoice and the payment when matching transactions from your Bank Feed. Here's how:

1. Go to Banking on the left menu. 
2. On the Bank and Credit Cards page, make sure you have selected the Bank Account with the transaction.
3. Locate and select the relevant Transaction on the For Review tab.
4. Tock Find Match.
5. In the Match transactions window, select the checkbox of the appropriate Invoice.
6. Tap Resolve Difference to open the Add resolving transactions fields.
7. Hit Add new transaction.
8. From the drop-down list in the Category field, choose the Bank Fees expense account you created.
9. Enter the Amount of the bank fee.
10. Press Save and close.

Your transaction is now matched off against the invoice and the bank fees are accounted for. Feel free to visit our Banking page for more insights about managing your bank transactions. 

I'd like to know how you get on after trying the steps, as I want to ensure this is resolved for you. Just reply to this post and I'll get back to you. Take care always.

I am having problem. Can someone from quickbooks connect with me and show how this adjustment is done?

Welcome back to the Community, SFW_2021.

I can help answer any questions you may have about QuickBooks. However, I need more information about the issue.

Were you able to try the solution shared by my colleague above? May I know the result and which part of the steps you’re having a problem with? Any details shared will guide me on the steps will have to perform to fix the issue.

If you still wish to connect with our QBO Care Team, let’s go to the Help section of the company to get the contact details.

Here’s how:

1. Press the Help icon at the top and choose Contact Us.
2. In the What can we help you with? screen, hit the Let’s talk button.
3. Then, click the Start a chat option to get in touch with our chat agents.

I’m adding a link that shows the complete list of our self-help articles. These resources contain topics about taxes, banking, reporting, data management, suppliers, customers, etc. From there, you’ll find the steps on how to perform each task in QBO: Get started.

If you still need help with QBO, feel free to post a comment below. I’ll get back to help and make sure you’re taken care of. Have a good one.