Let's get your bank transactions updated in Quickbooks Online (QBO), @sagardeepenterpr.
QBO relies on how your bank communicates with our system. Here are the possible reasons your account isn't updating entries in the program:
- The bank is performing system maintenance.
- There are messages, notifications, or alerts from their website that need your attention.
First, let's manually update your bank account to refresh its connection within the program. I'll guide you how.
- Go to Banking from the left menu.
- Select the blue tile for the bank account.
- Choose Update.
- If you see a message about additional authentication, follow the onscreen instructions.
- Click Continue Update.
If the update doesn't work, I recommend signing in to their website to check if there are messages that need your attention. When everything looks good, perform another manual update.
If you changed anything on your bank’s website, like your account number, update QuickBooks as well. For the detailed instructions, see Step 2 through this article: What To Do If You See An Error Or Transactions Won't Download.
Once downloaded, let's go to the For Review tab to categorise your transactions to ensure they're accurate. You can also match them to the existing entries to avoid duplicates.
Also, can I ask for the name of the bank you're trying to get updated entries in QBO? Just click the Reply button below to add some details. This way, I can check here on my end if there's an ongoing investigation about this to make sure I've got you covered.
The Community and I will be here to help if you need anything else. Keep safe.
