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Upon bank update, I am receiving the error message
"Your action is required: Please undo the highlighted transactions
Hello, joist app.
I have some idea on what's going on with the error message on the Banking page.
We currently have a reported issue where this particular error message would appear in the Banking page. Our engineers are investigating why this happens even though the transactions are categorized properly.
In the meantime, I'd recommend reviewing your bank transactions again to ensure they categorized properly. Check this article for the complete steps: Categorize and match online bank transactions in QuickBooks Online.
Also, you'll want to contact our support so they can add you to the list of affected users. They'll ask your contact information and send you an email update once this is fixed. We're unable to get your details here since this is a public space however.
To reach them:
While waiting for the fix, our articles are always available if you need help with other tasks in QuickBooks Online. Browse them here.
I appreciate your patience while our engineers are working hard to fix this as soon as possible. Please let me know if you have other concerns for QuickBooks Online. Leave your replies here and I'll get back to you to address them. Have a good day ahead.
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