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divyansh-24888-g
Level 1

Cash in drawer showing rando values

Last night, I transfered money to cash in drawer account to set it at 120, and it started showing it, but today when i checked the balance after that transaction was showing negative,
1 Comment 1
Mark_R
QuickBooks Team

Cash in drawer showing rando values

Your confusion ends here, @divyansh-24888-g.

 

Allow me to fill you in on everything you need to know about the balance showing on your cash-in drawer account.

 

It's possible that there are outgoing transactions made using the cash-in drawer account that's why it is showing as negative. To verify, let's review the cash-in drawer account register. Here's how:

 

  1. Sign in to your QuickBooks Online (QBO) account.
  2. Click Accounting from the left menu, then select Chart of Accounts.
  3. Find the Cash in drawer account and click View register.
  4. From there, you can verify if there are outgoing transactions entered that causing the negative balance.

 

If there are unrelated transactions from the account, you can consider deleting them. To do so, you can simply select the transaction and click on Delete.

 

As always, you can visit our QuickBooks Community help website if you need tips and related articles in the future. 

 

The Community forum is always open to help you again if you need further assistance managing your cash-in drawer account. Have a great day ahead!