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Sombo
Level 3

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

 
5 Comments
SarahannC
Moderator

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

Hi there, Sombo.

 

I'd be glad to share some information on how and when the system allows us to delete your data and start over in QuickBooks Online (QBO). 
 

QuickBooks account must be less than 60 days so we can purge your company. Otherwise, resetting your file is no longer available. In your case, you would have to start a whole new subscription and enter all the information from scratch since we're unable to purge your QBO account due to the number of days you've been using the book.

 

Before that, you can follow these steps on to cancel your current account:

 

  1. Log in to your QuickBooks account.
  2. Go to the Gear icon.
  3. Select Account and Settings under Your Company.
  4. Click the Billing & Subscription tab.
  5. In the QuickBooks section, select Cancel.
  6. Follow the on-screen instruction to completely cancel this account.

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Once done, you can start a new company by signing up on this link: https://quickbooks.intuit.com/choose-country/. Then, below are the things that you can do:

 

  • Select your region.
  • Enter the required information such as user ID and password. You can use the same login credentials. 

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Lastly, you may want to explore this article. It's all about the lists of exporting data from your previous account to the new one: Moving your lists to your new QBO account

 

If you have other questions about it, please tap me on my shoulder. I'll help you further as soon as possible. Take care!

Fiat Lux - ASIA
Level 15

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

@Sombo 

As mentioned by SarahannC, you have to open a brand new QBO account.

https://quickbooks.grsm.io/Asia-Pacific

https://quickbooks.grsm.io/EU

 

 

Sombo
Level 3

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

Thank you, how do I backup all the chat accounts that I have so the new one can import easily? 

Fiat Lux - ASIA
Level 15

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

You may utilize a 3rd party migration tool.

https://transactionpro.grsm.io/qbo

 

MaryJoyD
QuickBooks Team

Hello, I have been operating my company about 8 months now. I like to reset it and start from begining again without any data, how can I do that?

Hello, @Sombo.

 

You can export the Chart of Accounts list through Reports to create a backup copy:

  1. Click Reports on the left menu and search Account List.
  2. Click the Export option (paper icon).
  3. Select Export to Excel.

Check this article for more information: Export reports, lists, and more

 

After saving it, you can now import it to your new QuickBooks Online account. First, make sure to format the file correctly. You can download our sample spreadsheet to serve as a guide. 

 

From here, you can now upload or import your spreadsheet. Once done, match your fields to QuickBooks fields to make sure your accounts get imported correctly. See this article for detailed guidance: Move your chart of accounts to QuickBooks Online

 

Let us know if there's anything that I can help. I'm always here to assist. Have a great rest of the day!