cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
NEW Connect to DBS IDEAL direct bank feeds Click here
hbata1
Level 1
posted
‎May 31, 2020 07:31 AM
last updated ‎October 05, 2020 7:13 PM

I have a bank account balance where the register balance in the reconciliation is showing a balance that is different than the balance in the chart of account. ? to fix

 
Reply
1 Comment 1
MirriamM
Moderator
Moderator
‎May 31, 2020 08:25 AM

I have a bank account balance where the register balance in the reconciliation is showing a balance that is different than the balance in the chart of account. ? to fix

Thanks for posting in the Community forum, hbata1.

 

There are several factors why bank register balance in QuickBooks Online (QBO) doesn’t match your actual bank balance. These are due to the following:

  • Outstanding transactions.
  • New transactions for a connected account. 
  • Duplicate transactions. 
  • Edited or deleted transactions. 
  • Credit card (liability) account. 

To isolate the issue, I recommend reviewing your beginning balance. Since to reconcile your account accurately, the beginning balance in QBO should match the beginning balance on your bank statement. You can take a look at these articles for the detailed steps:

If you have further questions, let me know by commenting below. I'll be around to help. Have a great day!

Reply