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heatherharris1501
Level 1
posted
a week ago
last updated ‎December 17, 2024 1:26 PM

I have just linked my personal bank account, however the transactions aren’t showing in my quickbooks account. How do I fix this? Thanks!

I just linked my personal bank account and for some reason the transactions aren’t showing on quickbooks. It is only showing one transaction that is completely random. How do I get it to show all transactions? I received a part payment so trying to update/record this on the invoice but it won’t let me do so without having a relevant transaction on my bank. (On my banking app it is received, but it’s not loading anything on quickbooks)
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1 Comment 1
jenop2
QuickBooks Team
QuickBooks Team
a week ago

I have just linked my personal bank account, however the transactions aren’t showing in my quickbooks account. How do I fix this? Thanks!

Congratulations on connecting your personal bank account to QuickBooks Online, Heather. This is an important step in streamlining your financial record-keeping.

 

Let me help you ensure that all your bank transactions are accurately imported and synced with your QuickBooks account.

 

First, manually update the bank. This forces QBO to redownload or sync data from your bank that were not part of the initial download when you added your bank. Here's how:

 

  1. Go to Transactions and select Bank transactions .
  2. Click Update in the right-hand corner.

 

manual update.png

 

Then, proceed to the For review tab to check if the rest of the transactions are now showing up.

 

If you can't still see them, I'll share another set of steps to check if a browser or other technical issues are preventing the transactions from showing up.

 

Proceed to adding Intuit as a trusted site. Then, use these versions of compatible web browsers when logging in to QuickBooks Online:

 

 

After that, perform another manual update to redownload transactions. Additional details about this process are laid out in these articles:

 

 

Let me also add these resources to guide you through managing your bank transactions in QuickBooks Online:

 

 

As you start exploring this feature, remember that the entire Community is here to support you every step of the way. Whether you have follow-up inquiries or want some advice on best practices, don't hesitate to reach out. We're committed to helping you make the most of QuickBooks and ensuring your financial data works for you.

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