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Hi there, @hr54.
When you mark an account with a balance as inactive in QuickBooks, the system automatically generates a journal entry to transfer the remaining balance to a different account.
To delete the opening balance in your deactivated account, you need to reactivate the account, edit the opening balance, and delete it afterward.
Here are the steps:
Once you finish the steps, deactivate the account again. Then, rerun the trial balance report to verify its accuracy.
For more details, please refer to this article: Make an account inactive on your chart of accounts in QuickBooks Online.
Please reply to this post if you have additional questions about managing your opening balance in QuickBooks.
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