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Hareesh Kumar
Level 1
posted
‎October 05, 2020 10:44 PM
last updated ‎October 05, 2020 10:44 PM

Payment issue

Dear Quick Books team.,

 

This is Hareesh Kumar from Sai Sarva Dharma Developers.

We paid ₹8,000/- for QB Subcription Payment doen successfully but my QB shows expired please do the needful. For your reference please find the attached Screenshot

 

Thanks & Regards

 

Hareesh Kumar K 

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1 Comment 1
AlcaeusF
Moderator
Moderator
‎October 06, 2020 01:44 AM

Payment issue

Hi @Hareesh Kumar,

 

Thank you for posting here in the Community. I can help you get the support you need to get back on track with using QuickBooks.

 

Since you already paid for the subscription, I need to check your account in the system. However, the ability to perform the process is unavailable in this public forum.

 

To verify the payment, I suggest using the Get a callback or Start a chat feature from the Help menu. This way, they can securely access your account and resolve the billing issue promptly.

 

In case you need the steps, here's how:

 

  1. Go to the Help menu at the upper right. 
  2. Choose Contact Us. 
  3. Enter your specific concern in the What can we help you with? box. 
  4. Click Let's talk. 
  5. Select Start a Message.

Our Customer Support Team is available from 9:30 AM - 6 PM IST (Monday - Friday).

 

Additionally, I recommend visiting the following article to learn more about the correct way to renew a QuickBooks subscription: Renew my account subscription.

 

Keep me posted if you need anything else regarding the setup. Have a great day!

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