If you're still getting the same outcome, then this can be due to the outdated internet files in your browser. I have a different set of steps to resolve this.
Let's begin by logging in to your account using a private window or an incognito. This can help isolate browser-related issues since it doesn't store any cache.
The following are the shortcut keys you can use to access one:
Ctrl+ Shift + N for Google Chrome .
Ctrl + Shift + P for Mozilla Firefox and Microsoft Edge .
Command + Shift + N for Safari .
Once done, access your Banking page again. If it works fine this time, please go back to your regular browser and clear its cache. This helps to restore the default setup of the browser and refresh the system.
If the issue persists, I recommend using another supported browser instead. This helps ensure you have the best and most secure experience with the program.