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ann wolohan
Level 1
1 Comment
QuickBooks Team

I'm here to share some information about the QuickBooks Online ProAdvisor certifications, ann.


Yes, the online certifications can be transferred to a different account or profile. Just make sure that you have access to the  ProAdvisor Training page on your new account. Here's how:


  1. From the left drop-down menu, select ProAdvisor.
  2. Switch to the Training tab.

After that, you'll have to contact our Customer Care Team to submit a transfer request. One of our specialists will securely pull up your new QBOA account and move the certifications for you. Here's how to connect with us:

  1. Go to the Help icon.
  2. In the QB Assistant window, enter "Talk to a human".
  3. Select Contact Support Team, then enter "transfer QuickBooks Online ProAdvisor certifications " in the search bar.
  4. Choose No, I still need a human, then click Contact us.
  5. Click Contact Support Team again, then choose Start a chat.

If you need some answers to commonly asked questions about the QuickBooks Certification program, you can visit our FAQ page.


Keep me posted if you have any other concerns or additional questions. I'll always have your back.