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Hi there, sheetalv-ivoyant.
Let me help and route you in the right direction on how to add your accountant smoothly.
In QuickBooks Online (QBO), you can invite an accountant without any charges. Since the user encountered an issue, I recommend contacting our QBO Support Team. One of our specialists will review the Manage users settings in a secure place. From there, they’ll perform some in-depth troubleshooting steps to rectify the issue.
Here’s how:
I’ve included some articles below for future references. These resources provide information about managing users in QBO. It includes instructions on how to set a user role, remove one, and answers to frequently asked questions about the feature.
Feel free to post a comment below if you have clarifications about adding an accountant in QuickBooks. I’m always ready to help and make sure you’re taken care of. Have a great rest of the day.
Afaik, we have to subscribe to use QBO India Accountant version.
https://quickbooks.grsm.io/qboa-india
Otherwise, invite your accountant as one of the Company Admin.
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