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Nahida
Level 2
posted
‎September 03, 2023 11:12 PM
last updated ‎September 03, 2023 11:12 PM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

I created the account for the company and now transferred the primary admin role to the owner's account.  I want to log in to Quickbooks Online Accountant for this company account but I read online that I cant if Im a standard user. Please help.
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7 Comments 7
Fiat Lux - ASIA
Level 15
‎September 04, 2023 03:41 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

Did you create the QBO account from your QBOA account? Or did you signup for that QBO account from website?

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Nahida
Level 2
‎September 04, 2023 04:24 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

I didnt know about Quickbooks Accountant website until today so yeah. Just normal quickbooks. It somehow signed up for Ireland version even though I'm on a different continent and apparently I just cant switch the countries like that without losing all my data. Worst experience in minor issues of software

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Fiat Lux - ASIA
Level 15
‎September 04, 2023 04:35 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

Where is your company located? Ireland or another country?

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Nahida
Level 2
‎September 04, 2023 04:47 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

My company is in Oman. While subscribing they wouldnt accept any location except for Ireland. 

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Fiat Lux - ASIA
Level 15
‎September 04, 2023 04:54 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

It's possible that you were in Ireland when you signed up for that account or that you only have an Irish phone number. You should signup for a new QBO Global account for Oman and migrate your data from QBO Ireland with a migration tool, Otherwise, you can buy a 3rd party service to do so, 

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Nahida
Level 2
‎September 04, 2023 04:58 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

I have never left the middle east and nor was any of my technology even been in close proximity to Europe. The website just signs into a randomly country whenever you visit it. So far even with using Ireland version there havent been any issues. I'm planning to stick till the subscription time is over and switch to a software with 3 decimal places. Its very important for us. I am not willing to pay extra for anything else. 

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Fiat Lux - ASIA
Level 15
‎September 04, 2023 05:06 AM

I need to change my account from Admin to Accountant. Cannot log into Quickbooks Online Accountant while being the admin of the company

The website just signs into a randomly country whenever you visit it.

It shouldn't work like that unless you were using a VPN and set your IP as Ireland.

 

If you don't mind to keep using QBO Ireland version for the time being, you will need to create a QBO Accountant Ireland account to access your QBO Ireland account as an accountant.

https://quickbooks.intuit.com/ie/accountants-software/

 

 

 

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